[kde] [Bug 342272] New: not able to play a Video from my NAS in KDE; Windows, Android, Xubuntu-Clients are working well.

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

Bug ID: 342272
Summary: not able to play a Video from my NAS in KDE; Windows,
Android, Xubuntu-Clients are working well.
Product: kde
Version: 4.13.3
Platform: Kubuntu Packages
OS: Linux
Status: UNCONFIRMED
Severity: normal
Priority: NOR
Component: general
Assignee: unassigned-***@kde.org
Reporter: ***@googlemail.com

I have a NAS, where i can share an usb-stick. We use it at home to distribute
files between windows android and linux. The sharing works in common. But when
i try to play a Video from the smb-share, i get errormessages and it will not
play. I tried mp4, mpg, webm, divx with vlc, smplayer, dragonplayer.
(I used Dolphin: network > smb shares > File -right mouse > play with vlc)
The share itself works, I can open pictures with gwenview, play mp3 with
qmmp...
I'm also able to _copy_ the file to my desktop and play it here.
The problem exists only for videofilesand only for KDE.
Other clients are always working:
Windos xp/7: works,
Android 4.2/4: works,
XFCE (xbuntu 14.04.1): works...
KDE (ubuntu 14.04.1): defekt.



Reproducible: Always

Steps to Reproduce:
1. browse to a smb share with dolphin
2. right mouse to a video-file (name.mp4)
3. open with vlc / dragon-player/ smplayer....

Actual Results:
nothing or I receive a errormessige, depending on the used player.
vlc errormessage:
"Ihre Eingabe konnte nicht geöffnet werden:
VLC kann die MRL
'smb://***@fritzbox/fritzbox/Kingston-DataTraveler2-0-01/joe%20bonamassa%20-%20royal%20albert%20hall.mp4'
nicht öffnen. Sehen Sie für Details im Fehlerprotokoll nach."

Expected Results:
play videofile

[bunu]

https://bugs.kde.org/show_bug.cgi?id=342272

bunu <***@yahoo.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@yahoo.de

--- Comment #1 from bunu <***@yahoo.de> ---
[I am a GCI student]

If I understand you right you think it is a dolphin bug. Please, report it as
such. Could you try installing your xfce file viewer and video player and test
with those on your kubuntu machine? And try installing dolphin on your xubuntu
machine?

And do this: Sehen Sie für Details im Fehlerprotokoll nach.

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #2 from ***@googlemail.com ---
Created attachment 90137
--> https://bugs.kde.org/attachment.cgi?id=90137&action=edit
the log from vlc in case of the error (2 trials)

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #3 from ***@googlemail.com ---
I tried some cases:

- its not a problem with rights (samba or filesystem) (copy is possible, other
systems are OK)
- ist not a performanceproblem, because all tests are made on the same hardware
(errors and OKs)
- renamed the file to play to aa.mp4 (to make shure, there‘s no name problem
with spaces or other language-typical signs) - same result

testet with kubuntu and krusader: error (the same)
testet with xubuntu and thunar: all OK
testet with xubuntu and nemo: all OK
on the same Xubuntu-machine:
startet vlc (empty) > open file > go to a mp4-file on the nas > play >>> works
(no idea, what file-dialog it is)

next: installed dolphin in my xubuntu 14.04

start dolphin > browse to the networkfolder > right mouse on mp4-file > play
with vlc
Error (the same like i have seen everytime)

start dolphin > browse to the networkfolder > right mouse on mp4-file > play
with Parole Media player
!! it copies the file to /var/temp/... anr when ready > it plays the file
without problems!!
(not I have initiatet the file copy, it makes it automatically)

(copy before play (with manually works also in dolphin) is not a solution,
because the Fritzbox NAS copies with about 2 Mbit/s)

I dont think it's a dolphin problem because krusader didn't work allso.
Mp3-files or pictures work in dolphin over the same share with the same kind of
file-access.
( right mouse > open with)
Other Players do allmost the same. (cannot see errormessages, but no file
played, no reaction)

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=342272

Christoph Feck <***@kde.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@kde.org

--- Comment #4 from Christoph Feck <***@kde.org> ---
I am unsure which users you are setting up to log into the samba share. Comment
#0 says it is "***@fritzbox", while comment #2 says "***@192.168.178.1",
and fails with

access_smb error: open failed for
'***@192.168.178.1/fritzbox/Kingston-DataTraveler2-0-01/joe%20bonamassa%20-%20royal%20albert%20hall.mp4'
(Permission denied)

Where does the "rudi" name come from?

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #5 from ***@googlemail.com ---
The NAS knows -among others- both users: freitag and rudi, both have a uniqe
password.
both users are allowed full r/w on the share.

KUBUNTU uses the kdewallet witch icludes two users for destination
192.168.178.1:
login > rudi with its password
login-2 > freitag with its password
rudi also is the name of my user in kubuntu (local)
when i went (with dolphin) to the share, it asked me for the passwort of the
wallet.
(its the local password from rudi, btw the same as the NAS-password)
This password opens the wallet (i think) and then transfers the logindata to
the NAS.
No idea what else happens...

When i use Xubuntu, theres no wallet - i believe. Whe the filemanager asks, i
give the NAS-Password directly.

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #6 from ***@googlemail.com ---
cleared - for test reasons - the wallet:
now its no access to the share possible:

dolphin > network it shows:
-samba shares > it shows 2 "workgroups": workgroup and Yello (this is ok and
intended)
-network: nothing happens
-network services: nothing happens
-MTP devices

the NAS is in YELLO
when i try to access, it asks fo username and password only (xubuntu asks also
for Group)
i give the login datas and.... the autheticationdialog apears again and again
and again... loop
(testet with both logins)
this is new. untill now i was able to browse tghe NAS without difficulties.
Tomorrow i will further search for the reasons...

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=342272

Christoph Feck <***@kde.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
Product|kde |kio
Component|general |smb

--- Comment #7 from Christoph Feck <***@kde.org> ---
Thanks for the investigation so far. Reassigning to kio-smb developers. They
might better understand what you wrote.

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #8 from ***@googlemail.com ---
would you please reassign this note to the developer? thanks.

Now:
I renamed the workgroup name of the fritzbox from yello to workgroup to
minimize sideeffekts.
Then I renewed the share and the users of the fritzbox.
Testet the share fom xubuntu and kubuntu > both OK.

Startet thunar/nemo from _X_ubuntu > browse to share > right mouse to moviefile

play with vlc > both times OK.

Now the other way round:

startet _K_ubuntu, tested share with copy: OK
installed nemo and thunar on Kubuntu

startet thunar from Kubuntu > browse to share > right mouse to moviefile > play
with vlc > error

---------------------------------------------------------------------------------------------------
this is what thunar sayed on commandline:

***@Musikubu1404:~$ thunar

Your Thunar settings have been migrated to Xfconf.
The config file "/home/rudi/.config/Thunar/thunarrc"
is not used anymore.

(thunar:4050): GLib-CRITICAL **: Source ID 553 was not found when attempting to
remove it
(thunar:4050): GLib-CRITICAL **: Source ID 761 was not found when attempting to
remove it
(thunar:4050): GLib-CRITICAL **: Source ID 853 was not found when attempting to
remove it
(thunar:4050): GLib-CRITICAL **: Source ID 946 was not found when attempting to
remove it
(thunar:4050): GLib-CRITICAL **: Source ID 1624 was not found when attempting
to remove it
(thunar:4050): Gdk-CRITICAL **: IA__gdk_window_get_window_type: assertion
'GDK_IS_WINDOW (window)' failed
VLC media player 2.1.4 Rincewind (revision 2.1.4-0-g2a072be)
[0xeeb118] main libvlc: VLC wird mit dem Standard-Interface ausgeführt.
Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden.
[0x7f004c001308] access_smb access error: open failed for
'fritzbox/fritzbox/Kingston-DataTraveler2-0-01/Einsfestival-Sound_City_-_Teil_1-393879_3939610.mp4'
(Permission denied)
[0x7f005c000a68] main input error: open of
`smb://fritzbox/fritzbox/Kingston-DataTraveler2-0-01/Einsfestival-Sound_City_-_Teil_1-393879_3939610.mp4'
failed
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon

(thunar:4050): GLib-CRITICAL **: Source ID 1747 was not found when attempting
to remove it
***@Musikubu1404:~$
--------------------------------------------------------------------------------------------------
next trial with nemo:

Startet nemo from kubuntu > browse to share > right mouse to moviefile > play
with vlc > error

and the commandline-output from nemo:
***@Musikubu1404:~$ nemo
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
(nemo:4205): GLib-CRITICAL **: g_strrstr: assertion 'haystack != NULL' failed
VLC media player 2.1.4 Rincewind (revision 2.1.4-0-g2a072be)
[0xfc4118] main libvlc: VLC wird mit dem Standard-Interface ausgeführt.
Benutzen Sie 'cvlc', um VLC ohne Interface zu verwenden.
[0x7f8150000ff8] access_smb access error: open failed for
'fritzbox/fritzbox/Kingston-DataTraveler2-0-01/ForeverYoung.mp4' (Permission
denied)
[0x7f81540009b8] main input error: open of
`smb://fritzbox/fritzbox/Kingston-DataTraveler2-0-01/ForeverYoung.mp4' failed
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon

-----------------------------------------------------------------------------------------------------

short summary:

from XFCE
- it works with nemo and thunar and from inside vlc (open file....)
- errors when i use dolphin

from KDE
- errors with dolphin, thunar, nemo and krusader.

copy and write operations are possible with all systems: windows xp/7, android,
Xubuntu, Kubuntu.
The problem only exists with video-files: avi, mp4, webm, divX, flv ...
mp3, jpg etc are all working. (dolphin.. browse share > right mouse > open
with.. OK)

unclear:
in some cases, after a trial whitch leads to an error, i'm not able to go to
the share within dolphin.
I cannot even see the share, share-bookmarks are not working, dolphin shows a
red errormessage on top.
Sorry for not remebering - something like: there's no share with the name ....
Just now i am not able to reproduce this.
Made a restart and the share works again.

[h***@googlemail.com]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #9 from ***@googlemail.com ---
supplement & error correction

I installed 2 more Systems: kubuntu and ubuntu studio (xubuntu) 14.04.1 to
test.
Used Kubuntu Backorts an another Systems: all systems showed the same behavior
like described above.

But:
I probed with another NAS. Used an AMS150 from Fujitsu Siemens and a SMB share.
And it worked! with vlcplayer also in Kubuntu.
another thing:the (default) Dragonplayer sayes "SMB protocol source" plugin is
needed. (Download yes/no solved/found nothing)

Suppost the problem only seams to exist with a share on the Fritz.box at first
Its a 7390, probed Firmware 6.20 & 6.23
http://avm.de/produkte/fritzbox/fritzbox-7390/technische-daten/ )

Then I testet once again from Android 4.4 and found a mistake in my description

Result against Fritz box share:
works with MX player and ES video player, did not play with vlc player and LIVE
player (no idea what it is)

result against AMS150 share with video files:
mx player - works
es player - works after caching
Google video player, vlc player - no reaction
(both tested with h264 kompressed mp4 files)

renewed windows-test: worked with vlc and both networkdestinations (ams150 &
fritztbox)

Conclusion:now i have no idea what is the cause of the problem:
kde / player / smb(client?) / fritzbox / me? ...confused

[Nate Graham]

https://bugs.kde.org/show_bug.cgi?id=342272

Nate Graham <***@zoho.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@zoho.com
Resolution|--- |DUPLICATE
Status|UNCONFIRMED |RESOLVED

--- Comment #10 from Nate Graham <***@zoho.com> ---
Duplicate of Bug 355328. In essence, the problem is that KIO doesn't actually
mount Samba shares anywhere like GNOME's GVFS does (maybe XFCE has some
equivalent or uses the same thing?). As a result, all applications that wish to
access files on password-protected Samba shares must use KIO. With
non-KIO-aware software, KIO falls back to passing them a URL that doesn't
include a password in it, and thus the program itself must implement a samba
client for access and look up the missing credentials in KWallet.

I am in the process of helping the VLC folks implement this. See:
- https://trac.videolan.org/vlc/ticket/18993
- https://trac.videolan.org/vlc/ticket/18991

*** This bug has been marked as a duplicate of bug 355328 ***

[Nate Graham]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #11 from Nate Graham <***@zoho.com> ---


*** This bug has been marked as a duplicate of bug 330192 ***

[Nate Graham]

https://bugs.kde.org/show_bug.cgi?id=342272

--- Comment #12 from Nate Graham <***@zoho.com> ---


*** This bug has been marked as a duplicate of bug 75324 ***