Discussion:
[kdeconnect] [Bug 401280] New: Unpaired automatically
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Marcus Sundman
2018-11-21 16:21:01 UTC
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https://bugs.kde.org/show_bug.cgi?id=401280

Bug ID: 401280
Summary: Unpaired automatically
Product: kdeconnect
Version: 1.3.3
Platform: Kubuntu Packages
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: common
Assignee: ***@gmail.com
Reporter: ***@iki.fi
Target Milestone: ---

SUMMARY
KDE Connect used to work just fine, but lately my phones are constantly getting
unpaired. To not be connected is one thing, and I've resolved that by disabling
all battery saving for kdeconnect, but this auto-unpairing is driving me nuts.
This happens with different versions of android on different phones.

STEPS TO REPRODUCE
1. Open KDE connect on both the phone and computer.
2. Pair them.
3. Hit "Refresh" on the KDE Connect System Settings Module.

OBSERVED RESULT
My phone gets upaired, and vanishes from the list. Hitting "Refresh" again
makes it reappear on the list, but now in an unpaired state.

EXPECTED RESULT
No changes.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: (k)ubuntu 18.10.
KDE Plasma Version: 5.14.3-0ubuntu1~ubuntu18.10~ppa1
KDE Frameworks Version: 4:17.08.3-0ubuntu2
Qt Version: 4:4.8.7+dfsg-7ubuntu1

ADDITIONAL INFORMATION
It doesn't happen only when I refresh the list, as described above, but also
from time to time randomly without doing anything in particular.
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Albert Vaca
2018-11-21 16:29:50 UTC
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https://bugs.kde.org/show_bug.cgi?id=401280

Albert Vaca <***@gmail.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
Resolution|--- |WAITINGFORINFO
Status|REPORTED |NEEDSINFO

--- Comment #1 from Albert Vaca <***@gmail.com> ---
Have you tried erasing the KDE Connect config from your phone and/or your
desktop? On Android, go to Apps->KDE Connect->Clear data, and on the desktop
delete ~/.conf/kdeconnect and log-out and in again.
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Marcus Sundman
2018-11-22 11:28:08 UTC
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https://bugs.kde.org/show_bug.cgi?id=401280

Marcus Sundman <***@iki.fi> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@iki.fi

--- Comment #2 from Marcus Sundman <***@iki.fi> ---
I did those things separately, without success, but deleting the config from
both phone and computer at the same time seems to have helped now. At least the
list refresh doesn't unpair them now. Let's see how it goes.
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Bug Janitor Service
2018-12-07 03:44:14 UTC
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https://bugs.kde.org/show_bug.cgi?id=401280

--- Comment #3 from Bug Janitor Service <bug-***@kde.org> ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
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Christoph Feck
2018-12-07 15:11:53 UTC
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Christoph Feck <***@kde.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
Resolution|WAITINGFORINFO |---
Status|NEEDSINFO |REPORTED

--- Comment #4 from Christoph Feck <***@kde.org> ---
New information was added with comment #2; setting status for inspection.
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